Head Counselor Training (1.5 hours)

Your job is unique. You have to lead, yet be part of the group. Learn what to do and what to say to display the 4 essential HC leadership skills: Accessible, Approachable, Teamwork, and Clear Communication.  Participants will be able to:

1. Use verbal and non-verbal communication tools to encourage staff to communicate openly
2. Use the "Daily Feedback Form" to receive and give regular feedback
3. Receive negative feedback effectively, and use the "Next Step Mentality" to make productive changes
4. Use the "Problem Solving Template" to work towards solutions to problems with staff, parents and campers
5. Do and Say the right things to build healthy working relationships with your staff, that encourages compliance and teamwork
6. Deliver rules and fair consequences effectively to staff and campers
7. Give directions so campers listen, and use the "Broken Record" when they don't.